Giving more than one price options for services: a good idea?

My dear colleague Jesse Tomlinson tweeted a very interesting question to me yesterday: is it a good idea to give more than one price option for services?  I promised to elaborate, but 140 characters is decidedly too short. Let’s look at few real-life examples: This first example will sound familiar: the client forgets to send a…

Client review changes – Part 2: How to handle them

In this post, we’ll look at some of the most common types of client changes and how to handle them. TERMINOLOGY CHANGES The client decided to use a different term. As long as the new proposed term makes sense in the context and renders the source properly, without conflicting with previously-translated materials or a glossary,…